Terms of Service
Last updated 5 November 2026
These terms cover a studio's use of Glametria, and the messaging program that runs on the studio's behalf. The messaging terms in the second half are the ones a client receiving a text is looking for.
The service
Glametria provides software and operator support that helps a beauty studio contact its own past clients, measure who comes back, and run marketing campaigns. We are a service provider to the studio. The studio remains responsible for its client relationships and for the accuracy of the list it gives us.
Accounts
Accounts are created by invitation. You are responsible for activity under your account and for keeping your sign-in link private. Tell us promptly if you think someone else has access.
The studio’s responsibilities
- Upload only the studio’s own client records, collected directly from those clients. Never a purchased, rented, or shared list.
- Collect and keep evidence of consent to marketing texts, and tell us truthfully how it was collected.
- Honour opt-outs in the studio’s own systems as well as ours.
- Approve the offers and copy that go out under the studio’s name.
The studio is the sender of its messages.We automate registration, consent capture, opt-out handling, quiet hours, and frequency limits, and we will refuse to send anything that breaks them. We do not assume the studio’s legal liability as sender.
What we will not do
- Message anyone who has opted out, or anyone without a recorded basis for that type of message.
- Send promotional texts outside 10:00–19:00 in the recipient’s local time.
- Claim a result we cannot evidence from the studio’s own booking records.
Fees and the guarantee
Glametria is $1,000 per month, billed monthly, with no minimum term. Message costs are passed through at cost and advertising spend is paid by the studio directly to the advertising platform. Either side may stop at the end of a billing month.
From the second month, if attributed booked revenue for a month falls below $2,000, the following month’s fee is paused until the rolling two-month total clears that mark. A paused fee is not charged and is never billed later. Cancelling leaves no balance owing. “Attributed” means what the monthly report shows, computed under the rules shown on that report.
Your data
The studio owns its client list. We process it under our Privacy Policy. On request we export it; 90 days after an account closes we delete it, keeping only opt-out records so nobody is texted who asked us to stop.
Availability and liability
We work hard to keep the service running but do not guarantee uninterrupted availability. To the extent the law allows, our total liability in any twelve-month period is limited to the fees paid in that period, and neither side is liable for indirect or consequential loss.
Changes
We will give 30 days’ notice by email before any change to these terms or to pricing takes effect.
Messaging program terms
Each studio using Glametria sends messages under its own name and from its own verified number. If you are a client of one of those studios, these terms apply to the messages you receive.
- Program: appointment reminders, review requests, openings, and offers from the studio you visited.
- Message frequency varies and depends on the studio. We cap promotional texts at one per day and three per week from any one studio.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- To stop: reply STOP to any message. You will get one confirmation and nothing after that.
- For help: reply HELP, or contact the studio directly.
- Consent is not a condition of purchase. You can book with the studio whether or not you accept texts.
Carrier support and privacy: see our Privacy Policy. Opt-in data and consent are never shared with third parties.